Terms & Conditions for Feelbet



General Terms and Conditions

Rules of acceptance of bets on sports events

General rules

1. Betting rules

1.1 The betting company accepts bets on the outcome of sporting and other events with a deliberately unknown result, including the use of telecommunication networks.

1.2 Every time downloading the client’s application, regardless of the use of the media resource (via Internet or mobile services), by opening an account and using an existing account, betting or participating in any games, taking any prize, the client confirms his agreement with the current version of the Rules and the obligation to act in accordance with these Rules.
Anytime a user downloads the client, registers an account, uses an existing account, bets on any games, takes any winnings, etc., this signifies the User’s agreement and obligation to act in accordance with the current rules.

1.3 Feelbet has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice. Users are notified about this with appropriate announcements. The conditions of previously staked (placed) bets remain unchanged, and bets which are accepted are subject to the posted rules at the time of acceptance.

1.4 Feelbet reserves the right to refuse service to any person without disclosing the reason(s).

2. Policy of site use

2.1 Feelbet does not bear any responsibility for any losses or damages claimed as resulting from the use of this site or from its content. This provision equally applies to the use or misuse of the content of the site by any person, inability to access the site or use it, to delay in functioning or transmission of data, failures in communication lines, any errors, misprints or omissions in the content of the site.

2.2 Loading photos and video from the website or its sub-sites is permitted only for private use. Publication, transmission or reproduction of this data for any other purpose is strictly prohibited.

2.3 Feelbet monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).

3. Glossary

3.1 Basic terms accepted in this edition of the rules:

“Single” – a bet on a single event;

“Express” – this is a bet on the outcome of several different events simultaneously. When you place a bet on the outcome of two or more events (for example, two different football matches), you can unite them in “Express”. To win an express bet it is necessary for you to not have any failed predictions (losses) on any of the outcomes which are included in the Express. Loss on one of the outcomes of an express bet means loss throughout the entire bet. Winnings of the express bets is equal the product of the bet amount at the coefficients of played outcomes included in the express (if on one of the bets included in the express occurs a return, then the coefficient on it equals to 1).

“System” – a set of “express bets” of a particular set of events. Each combination of the system is calculated as a separate express bet. To win in the system it is sufficient that the indicated number of predictions of the total number be correct (it is defined by name, that is, for example, in the system “3 of 4″ it is necessary that 3 of the 4 predictions prove correct, for “5 of 7″ it is necessary properly to predict the outcome of the five events of 7 options, etc.). It must be taken into account that because of the fact that only a part of the total bet amount is specified on each of the express of the system bet (proportional to the number of options) then the winnings by such a system bet will be less than the possible general winnings by the express bet. In some cases, when not all outcomes are predicted, the amount of winnings may be less than the amount of the bet, but in contrast to express bets, a part of the amount will be offset on account of correctly predicted outcomes.

“Chain” – bet which is a combination of “single” bets including events independent from each other. The sum of single bet of chain‘s each event is equal to the sum of chain. The client is given a chance to determine independently the order of the bets included in the chain and stake only on the first event of the chain. Thus the concept of “chain account” is imported. After the tournament of each single bet included in the chain the sum of that account is calculated. Initially it is equal to the sum of the first bet.

If the sum on the chain account is less than its initial sum, the chain’s next event’s single bet is calculated by the account balance.

The procedure of chain’s calculation depends on the order of bets mentioned in the given ticket but not on time.

The sum which remains on the account after calculation of all bets in the chain is a subject to payment.

If the sum on the chain account reaches zero – the chain breaks and is considered to be lost.

“Handicap” – the advantage or the leeway of the entrant of competition, expressed in goals (points/) sets, etc., which is provided by the bookmaker office to the entrant with bets on it. The result of the event subject to the handicap is determined in this way: the handicap given to the entrant is added to the corresponding result shown by the entrant in the competition. If the results thus obtained are in favor of the elected entrant, he is considered as a winner, and the bets on his win subject to the handicap win. Payments are carried out with the coefficient of winnings indicated in the description of bets. If the result is in favor of the opponent – the bets are lost. If the result subject to the handicap is a draw, then the coefficient of winnings under such a result will be equal to 1 (return of the bet);

For example:

Team 1 Team 2 Handicap 1 Coef. 1 Handicap 2 Coef.2

Inter Cagliari -1.5 2.25 +1.5 1.9

1) Suppose you want to bet upon the win of Cagliari subject to handicap. The handicap betting on Cagliari (Handicap 2) is equal to “+1.5″. To win with the bet on the handicap “+1.5″ it is necessary that Cagliari will not lose by more than 1 goal, as handicap +1.5 will be added to goals from Cagliari. Let us analyze all the options:

* A) Cagliari won or the teams drew or Cagliari lost by the difference of 1 goal. For example, the final score is 2-1. Taking into account the handicap (+1.5) the result 2:2.5 in favor of Cagliari (the handicap of Inter when determining the result on the rates at Cagliari is not taken into account). The bets win.

* B) Cagliari lost by more than 1 goal difference. For example, the final score is 2-0. Taking into account the handicap (+1.5) the result is 2:1.5 in favor of Inter. In this case, the rates on winning of Cagliari taking into account the handicap (+1.5) lose.

2) Similarly, the following variants are possible when betting on a win for Inter taking into account the handicap “-1.5″:

* a) Inter won having the advantage of two or more goals. For example, the final score is 3-0. Taking into account the handicap (- 1.5) the result is 1.5:0 in favor of Inter. The bets win.

* b) Inter won having the advantage of 1 goal, teams drew or Cagliari won. For example, the final score is 2-1. Taking into account the handicap -1.5, the result of the bets on Inter at handicap (-1.5) gives 0.5:1, in favor of Cagliari. In this case, the bets on Inter with the handicap -1.5 lose.

Double bet of handicap is offered (Asian handicap). Bet on victory or total taking into account the handicap, which is the multiple of 0.25 (but not of 0.5). Such bets are calculated as 2 bets with the half of sum: with the same odd and “common handicaps” and “common totals” multiple of 0.5’s near-by common value. In case when the Asian handicap is included in parlay or system, it is calculated with that odd which would be in case of single bet. In case of winning of two common bets, the bet’s odd “O” is taken into account in the calculations. If one common bet is won and the other is a subject to refund, during the calculation is taken the odd (“O”+1)/2. If both common bets are lost, the whole bet considered lost.

Event’s participant

Handicap’s double bet (Asian handicap)

Odd

Real

-0.25 (0, -0.5)

2.0

Barcelona

+0.25 (0, +0.5)

1.8


In case 200 euro stake is made on “Real” and “Real” won: two common bets with the half of sum won and the winning is equal to 100*2.0 + 100*2.0 = 400 euros.
The match was over in drawn: one common bet with the half of sum lost, and the other won with the odd “1″ and the winning is equal to 100*0.0 + 100*1.0 = 100 euros. “Real” lost: two common bets with the half of sum lost and the winning is equal to 100*0.0 + 100*0.0 = 0 euro.
In case 200 euros stake is made on “Barcelona” and
”Barcelona” won: two common bets with the half of sum won and the winning is equal to 100*1.8 + 100*1.8 = 360 euros. The match was over in draw: one common bet with the half of sum lost, and the other won with the odd “1″ and the winning is equal to 100*1.8 + 100*1.0 = 280 euros. “Barcelona” lost: two common bets with the half of sum lost and the winning is equal to 100*0.0 + 100*0.0 = 0 euro.

“Total” – the number of goals, pucks, points or the games, scored (thrown, gained or played) by an entrant or entrants of events.

For example:

Suppose the total of the soccer game is set (the amount of goals scored) equal to “4″, and a wagering is offered on the total at two outcomes: more or less of the given total.

If the match is scored with a total of less than 4 goals (0-0, 1-0, 0-1, 1-1, etc.), bets lower than “4″ win.

If the match is scored with a total of more than 4 goals (4-1, 4-2, 3-2, etc.), bets lower than “4″ lose and bets more than “4″ win.

If the match is scored with a total of exactly 4 goals (3-1, 4-0, 2-2, 1-3, 0-4), all bets on more than “4″ and less than “4″ will be refunded.

4. Policy of Bets

4.1 The values of the parameters (including handicaps, totals) and coefficients of the events specified in the line of the current day may change after any bet, but conditions before bets are the same, except in cases of technical and obvious mistakes in the line.

4.2 As an amount of bet only the amount confirmed and registered by the company is accepted.

4.3 The User is the only person who is responsible for the bet. Once a bet is made and its acceptance is confirmed, it cannot be changed or canceled by the User. Feelbet does not provide any guarantees with respect to the “lost” or “double” bets made by customers. Please carefully check all the bets you have made.

4.4 Loss of your password cannot be a reason for the withdrawal rates or cancellation of the request for payment of winnings.

4.5 A bet is accepted as soon as it is confirmed by the company. All accepted bets are displayed in the “Bet History”. In some cases there may be a delay until a bet is listed in your history. In case of any dispute the time when the bet was registered in the system of the company is considered to be its true submission time. If the User did not receive any notification about the acceptance of bet, the rate is still considered to be accepted if it is displayed in the “Bet History.”

4.6 Failures of communication or other technical failures in customer communications are not a reason for the cancellation of a bet if the bet has been registered in the server.

5. Displaying Data

5.1 The Company is not responsible for the accuracy, completeness and timeliness of the proposed information services, including data on the events of Live and mailing services.

5.2 Feelbet makes every effort to make the information on Live events (such as results, the time of a game and the statistics of teams /players) be correct. However, this information is displayed only for informational purposes. Feelbet is not responsible in case of any errors in this data.

5.3 Feelbet is not responsible and does not accept any claims regarding the accuracy of the translation from foreign languages of team names and the names of the players.

5.4 If in the indicated event/match more than one member with the same surname is present and during bet acceptance the full name of the athlete or other features identifying them uniquely have not been indicated, all bets are refundable.

5.5 If in the name of the match or in the name of the position one or more entrants are indicated in the line incorrectly (except for errors in translation), that is if the other team/entrant of represented tournament is indicated instead of the necessary one, all the bets on that event are recognized as invalid and a return is made. Only Feelbet has the right to determine the events belonging to this category.

5.6 In cases when the specific details of the team such as a particular age group (for example 18 years/to 21 years/youth teams), gender (women) or the status of the team (reserve) are not indicated in the line resulting in the marking of the other team in the line instead of the declared one, all bets on this match are refundable. In other cases when incomplete name or possible grammar errors are indicated in the line, all bets remain in force. If the gender of teams is not indicated in the line, it is considered that the gender of teams is male. In case women’s teams are participating in a match it is necessary to have a detailed indication about it in the line otherwise bets on this match are a subject to return.

5.7 Date and time indicated in the line are the date and time of discontinuation of betsˈ acceptance on the event (except for Live events) and do not necessarily coincide with the date and time of the actual start of the event. The actual time of the event while counting the bets is considered as the time of the start of the event, which is determined based on the official documents of the organization conducting the competition, as well as the data of Feelbet .

5.8 If the place of conducting a meeting is not indicated in the line, in the list of events the host of the field is indicated firstly, except for competitions of American types of sports. All the information contained in the “cap” to a particular sport, carries an ancillary character. Possible errors in the given information are not a ground for the return of bets.

5.9 On acceptance of bets for Live Events there is a set delay, the value of which may vary depending on the sport, market, and other features, and it is determined exclusively by Feelbet for security and protection from subsequent bets.

5.10 For clients convenience, taking into account the specificity of Live Events in which coefficients change very often a client can choose one of the following options: to “Accept all changes in the coefficients”, “Accept only marked-up bets” or “Do not accept bets if the coefficients change,” which determines respectively whether the bet is accepted if during the time of its arrangement the coefficient changed, at any changes of it, or just in the case when the changed bet exceeds the estimated coefficient of the bet of the client.

5.11 Incorrectly indicated date of the conducted match is not a ground for cancellation of the bet.

5.12 If the match began from the moment at which it was previously interrupted, and in the line that was not stipulated, the bets are refundable.

6. Interlocking events and outcomes

6.1 In “express” and “system” bets it is forbidden to include different events that relate to the same match, not even the ones which are interdependent directly. If in such bets were included any events that relate to the given match, this bet is refundable, even if the computer program of accepting the bettings did not block this bet during its submission. Feelbet reserves the exclusive right to determine whether the events are connected.

6.2 In the game on output-absence from the group in “express” and “system” bets it is allowed only to bet on one team from the given group. If in such bets qualify-not qualify of the teams from the same group were included then the given bets are refundable, even if the computer program accepting the bets did not block this bet during its submission. Feelbet reserves the unique right to decide whether to accept bets on the position of qualify or not qualify in “express”, “system” and in “single” bets.

7. Obvious and technical errors

7.1 The Company is not responsible for errors in typing, transfer or counting of bets. In particular, Feelbet reserves the right to correct obvious errors made while entering information on betting coefficients and/or calculation of the amounts at the bets (for example, errors in the coefficients indicated in teams incorrectly, incorrectly indicated events, etc.), or declare invalid the corresponding bets even after completion of the event. In the cases of correcting obvious errors bets are returned. The most common types of technical errors are the following:

7.1.1 Errors of input of coefficients – when the coefficient (or the setting of the handicap/total, etc.) is displayed without a separator (dot) or with any additional number.

Example: instead of the coefficient 1.8, 18 is displayed, instead of 2, 23 is displayed, instead of 3, 30 is displayed etc.

7.1.2 “Mirror Errors” – when the coefficients for players are displayed in a diametrically opposite manner. In this case, the favorite of the game (including current favorite of live event) is displayed by a coefficient exceeding the coefficient of the outsider of the given event.

Example: Basketball. Barcelona-Unicaja. The winner of the match. Instead of 1.2 and 4, 4and 1.2 is displayed.

7.1.3 Writing errors – if all the coefficients are indicated correctly, however, teams are written in an incorrect order (usually occurs for events taking place on a neutral field).

Meaning for the previous example: record: Basketball. Unicaja-Barcelona. The winner of the match. 1.2 and 4 instead of Basketball. Barcelona-Unicaja. The winner of the match. 1,2 and 4

Clear indicators of obvious errors are: very large difference in the coefficients of Feelbet and other bookmakers, the coefficients that are nearly impossible to give in the current situation of the match.

The right to determine whether or not an obvious or a technical error was made in any case belongs exclusively to Feelbet .

7.2 Feelbet reserves the right to abolish the bets made on deliberately incorrect coefficients and obvious errors. The customer will be informed about changes in the balance immediately.

7.3 Feelbet reserves the right to cancel the bets even after the end of the event if these bets are won by the User as a result of a technical failure or an obvious error.

7.4 In cases when due to technical reasons the User’s bets were not provided with the necessary amount of funds in the account, the bets are considered as invalid.

7.5 In case of mistakenly having credited the means to the customer’s account the latter shall immediately notify Feelbet about the mistake. If due to an error a negative balance has been formed at the client, the betting company has the right to cancel the uncalculated bets despite the fact that they were made before the error occurred.

7.6 The Company reserves the right to oblige the User to liability for any damage caused to it if the user used a technical or administrative error intentionally when making a deposit and/or during the receipt of money on the account.

8. Bets on credit

8.1 Feelbet does not accept any bets or provide services to customers on credit. All bets must be confirmed with funds existing in the account of the User.

9. Legal Aspects

9.1 Feelbet states explicitly that bet placement and betting organization, as well as participation in sports betting, multiplayer poker, game in casinos and games like lottery may be restricted by law or even prohibited in some countries. Such restrictions or prohibitions may be imposed even if the company obtained the necessary permission (license for betting or organizing gaming) to place bets and betting organizations.

The User should note that if the placement of bets or participation in sports betting, multiplayer poker and games such as lotteries is prohibited or permitted only under certain conditions, which are not followed, the responsibility for any damage caused by this rests solely with the User.

The client must also take note that the company is not required to provide clients with information, instructions and warnings in a wider range than in the present paragraph. In particular, the company is not liable for damages suffered by the User due to the violation of the relevant legislative prohibitions functioning in his/her country.

9.2 By rating or participating in the games, the User confirms that he has reached the lowest age of consent limited by law of his country, and confirms his/her capacity to enter into the agreement with the company. In case of non-fulfillment of these requirements the User’s account will be closed and necessary measures will be applied.

9.3 The User agrees that his personal information provided to the company during the pool betting, games in multiplayer poker, casino games and games such as lotteries, as well as in any other game is stored and used by automatic means.

9.4 By registering the User confirms the exclusive intellectual property of the company’s regulations, as well as the system controlled by them.

9.5 The Company reserves the right to inform Users about special promotions and new products by telephone and e-mail.

9.6 Legal relations between the User and the company are a subject to laws of Montenegro and are regulated by it with the exception of the appropriate legal rules of international private law. The place of performance of all obligations at betting and gaming, as well as at the appropriate bets, is Montenegro. All disputes arising over or regarding bets made by customers, are resolved if it does not contradict the law, by the court in Montenegro, having the relevant territorial and subject matter jurisdiction.

9.7 The Company expressly states that it does not provide users with any advice (consultation) on tax matters and/or legal matters.

9.8 No disputes about the bets can lead to a lawsuit, legal action, as well as claims on bookmaker licenses if the company complies with the provisions of arbitration.

9.9 In case of any claims and disputes from Users’ side and people representing their parties, the company’s liabilities are limited by the size of bets or its possible winnings.

9.10 In case of any disputes or claims the database of Feelbet has priority over any other data.

9.11 If there is discrepancy between the English version of these rules and the translation into another language, the English version is considered to be the correct one.

9.12 Any matters of dispute including claims about the results of the event are accepted to be reviewed by the bookmaker office within 5 days from the end of the sporting event.

9.13 Feelbet does not hold Users’ funds in segregated or separately protected bank accounts. It is important for the User to understand that deposits of Feelbet are not in banks and no interest is accrued upon them.

10. Restrictions on rates

10.1 Bookmaker company has the right not to accept bets from any person without giving any reason and reserves the right to close or temporarily block the accounts of individual Users without prior notice.

10.2 Minimum and maximum size of bets for all sporting events is defined by the bookmaker office and is a subject to changes without prior written notice. In addition, Feelbet reserves the right to impose special restrictions on the accounts of individual Users.

10.3 Feelbet does not recommend two or more Users to place bets from one IP-address (from the same computer or the same local area network) in order to avoid suspicion of collusion (cheating). In such cases it is necessary to reconcile the possibility of the game with Feelbet by explaining the circumstances. Feelbet has the right to block the account of such a User and ask them to send the documents verifying their registered identity.

10.4 Winnings are paid only within the limits set with maximum limits of the company. If the User has made a bet and the winning exceeds the maximum, the company will not pay any amount of money exceeding the maximum limit.

10.5 Results for sports statistics are published on the official website of Feelbet www.Feelbet .com within 3 days after the end of a sporting event.

11. Late bets

11.1 Bets placed after the start of the event, except the bets for Live Events, in all cases, are invalid and are returnable, and are excluded from the “express” and “system” bets. Any bet (including bets for Live Events) made on an event, the result of which is already known by the time of betting, is considered invalid and will be refunded.

11.2 If the User wishes to challenge the time of the start of the event, he must provide an official document (or a link to the website of regulatory bodies of the given event) which confirms the actual time of the start of the match on which the given bet was made.

11.3 While arising disputes regarding the time of the start of the event, if the official regulatory bodies of the appropriate tournament/event do not provide (or lack) such information, the information of Feelbet about the start time of the event is considered the only correct one while calculating the bets.

12. Return

12.1 If a “return” is declared about the bet, such bet is considered as won with the coefficient of 1. In case of “Single” bets this means that the User will get back the amount of money placed to this bet. In the case of “express” or “system” bets the total coefficient will be changed accordingly (in the event, where a return occurred, the coefficient will get the value 1, the coefficients on the remaining events will remain unchanged, and the final coefficient will be counted according to similar scheme; only the coefficient of the outcome on the event, on which was given a return – one of the factors (multipliers) of the final coefficient of “express” or “system” – will get the value 1).

EXAMPLE:

Express

Position

Outcome

Coefficient

Finland - Moldova

Win 1

1.55

Malta-Croatia

Croatia Handicap (-2)

1.7

Bulgaria-England

Win 2

1.5


Total coefficient of Express = 1.55 * 1.7 * 1.5 = 3.95

In case Finland and England won in the above mentioned games, and Croatia won by 2 goals advantage, and the given express plays, but when calculating the total coefficient there will be 1 instead of 1.7 (coefficient of winning) and the final coefficient of the given express will be equal to 1.55*1*1.5 = 2.325

12.2 If as a result of the match the total number of scored goals is equal to the total of the bet and among the proposed outcomes of the given total bets there has not been the option equal … (the indicated number) of goals, a return is made. Similarly, for the individual totals, totals of the player, totals of cards/corners /removals, fouls and other parameters if the final value of the match and the proposed parameter of the total are equal a return is made.

13. Privacy of User’s data

13.1 The User is responsible for maintaining the confidentiality of any information related to their account, and shall take all measures to prevent the use of personal accounts by unauthorized persons. Any operations confirmed by the username and password of the account holder shall be valid and have legal force.

13.2 If the User suspects that his username and password are known to a third person, at any time they have the right to send a request to Feelbet to block the account temporarily for all circumstances to be made clear.

13.3 To ensure the security of personal data of Users, Feelbet communicates with Users via the e-mail indicated by the User during registration.

13.4 The User is responsible for maintaining the confidentiality of any information related to their e-mail, and shall take all measures to prevent the use of e-mail address by third parties. Feelbet is not responsible for any loss or damage resulting from the connection between the bookmaker office and the User using a registered e-mail address.

14. Match-fixing

14.1 In case of possible interference in the match result and the formation of the coefficients for the match (including cases of suspicion in match-fixing), Feelbet reserves the right to suspend the payments on this event or to cancel the bets on this match, as well as hand over the information on relevant side to the appropriate authorities for further investigation and prevention of similar incidents.

14.2 Feelbet reserves the right to suspend the payment of the rates and make a return on the rates to the event, if there are solid grounds to believe this match was negotiable. Such grounds may be based on the size, number and nature of the bets made by one or all of the possible methods of betting.

The decision of the governing bodies of relevant federations and regulatory bodies are also taken into account. In such cases Feelbet reserves the right to hand over the information on related party to the governing bodies for further investigation and preventing similar incidents.

15. Neutral field

15.1 In cases when the match is transferred to a neutral field (NF) rates persist. They are refundable in cases when the match is transferred to the opponent’s field. In case of the play when the teams are from the same city and are transferred to another field, bets are valid and are not refundable. In international matches, the refund of bets is made only when the match transfers to the field of an opponent state.

16. Interrupted events

16.1 An event is considered interrupted if there was no play for an indispensable amount of playing time specified according the rules of the company, even if the result at which the event was interrupted is later confirmed to be final.

16.1.1The matches consider to be taken place, if they have been interrupted, not finished in the time-frame specified in the points 6 and 7 and if the played time is the following:

· Soccer – 70 min.

· Futsal – 30 min.

· Basketball NBA (National Basketball Association) – 40 min.

· Eurobasketball – 35min.

· Hockey NHL (National Hockey League) – 54 min.

· Bandy – 60 min

· Eurohockey – 50 min.

· American football – 50 min.

· Baseball – 5 periods (innings)

. Handball – 50 min

16.2 For interrupted events recognized as cancelled, if not otherwise stipulated in the rules on sports, all bets are refundable, except for ones for which the result is exactly defined at the time of the stop of the event. For interrupted events bets on the relative performance time (periods, etc.) are a subject to unconditional return.

17. Events transfer

17.1 If the start time of the event has been changed and otherwise is not stipulated in the rules of sports, all bets on the event are refundable.

17.2 During a game on the passage to the next round, in cases of transferring the game period onto subsequent days, or changes of the field, the bets remain valid. If the “passage” of the team which goes to the next round later has been canceled because of any reason, the cancellation is disregarded, and the payment is made according the results of played matches. If the second match did not take place or was interrupted, then all bets on it, including the passage, are refundable. Payments on the passage are made only at bets made before the first match. If none of the matches has taken place, the bets will be refunded.

18. Calculation of bets

18.1 Feelbet validates the results on the basis of official reports and alternative sources of information (including videos of the event) after finishing the event. Calculation of bets is based on the results published on the website www.Feelbet .com in the section “Results”. In case of discrepancy of results from different sources of information, as well as in the case of their obvious mistakes the final decision to determine the results belongs to Feelbet .

18.2 All inquiries of Users regarding to the correctness of the results of Feelbet site should be based only on the basis of official sources of information (websites of regulatory bodies for these championships). Information from other sources cannot be considered a basis for the reviewing/reappraisal of bets.

18.3 Valid (factual) results considered to be the results, which are announced on the basis of official protocols or other sources of information, right after the end of the event.
The organizer uses the following official sources:

www.uefa.com – Champions League, UEFA Cup, Selected matches and Europe Championship (soccer)
www.fifa.com – Confederation Cup, Selected matches and World’s Championship (soccer)
www.beto.gr – Soccer Greece
www.bundesliga.at – Soccer Austria
www.turkish-soccer.com – Soccer Turkey
www.rfpl.org – Soccer Russia
www.premierleague.com – Soccer England
www.sportinglife.com – Soccer England
www.gazzetta.it – Soccer Italy
www.bundesliga.de – Soccer Germany
www.marca.com – Soccer Spain
www.lfp.es – Soccer Spain
www.lfp.fr – Soccer France
www.mlsnet.com – Soccer USA
www.goalzz.com – Soccer
www.nfl.com – American Soccer
www.basket.ru – Basketball Russia
www.nba.com – Basketball (NBA)
www.euroleague.com – Basketball Europe League
www.ulebcup.com – Basketball (ULEB)
www.nhl.com – Hockey NHL
www.fhr.ru – Hockey Russia
www.rusbandy.ru – Bandy Russia
www.atptennis.com – Tennis ATP
 www.wtatour.com – Tennis WTA
www.mlb.com – Baseball
www.eurohandball.com – Handball
www.fide.com – Chess
www.volley.ru – Volley-ball Russia

The organizer can use other official sources when there is need.
In exceptional cases, the organizer reserves the right to use video viewing to adjudge the true result.

18.4 Live event bet results are calculated based on what is known immediately after the end of the event/competition. All following changes (for example, changes by decision of a jury after the game) are not taken into account while deciding the bets. The company itself calculates these bets based on its statistical data about the actual course of the game. If not otherwise indicated, all bets on non-participating athletes in the competition will be void.

18.5 In cases when the company’s statistics (based on TV coverage) is different from the official statistics, the bets are calculated according to the company’s statistics.

18.6 If more than one participant or team is declared as a winner of the competition, the coefficient of winnings is divided by the number of winners (the coefficient can’t be less than 1)

18.7 All operations on playing accounts are made in the currency chosen by the User during registration.

18.8 All bets for which the outcomes are already known (in particular bets on who will score the next goal or win a certain segment of the match), are considered valid and are calculated even if the event or tournament was suspended.

18.9 If a match is not completed and is considered as incomplete, then all bets on it are refundable, (except what is mentioned in point 16.1.1) even if the result, at which the event was suspended, later is confirmed as final.

18.10 If it does not contradict the special rules of individual sports, the result announced on the day of the match is taken for the result of the match. Any possible changes in the result, conditioned by the revision of the results of the event by governing bodies and disciplinary penalties of teams, for the purpose of betting, are not taken into account, and the initial results of the calculation of bets remain in force.

19. Betting groups/syndicates and Match/Event limit

19.1 Users are required to bet only on their own behalf. Recurring bets containing the same selections from one or more clients can be recognized as invalid and get canceled by the company. Even after the official outcome of such bets is known, in cases when the company is confident that Users have acted in collusion or as a syndicate, or suspicious bets have been made by one or more Users in a short period of time, such bets may be considered invalid and get canceled by the company.

19.2 Bet limits by sport events are set accordingly to the player’s account status and individual bet/event. If the player makes an attempt to place a bet outside the limits specified for an event, a warning message ” Max. Stake – Limit Reached / Official limit exception” will be displayed in the bet slip as a notification. Multiple bets which combine same selection within the same bet event are not accepted. Avoiding the Warning Message and Non-compliance with this rule will result with cancelation of all placed bets and a refund of the initial stake.

20. Non-participation in the event

20.1 If it does not contradict the special rules of individual sports, when an event participant for whatever reason cannot take part in the event which was bet on, the bet is considered valid and lost by the client. The exceptions are the following cases:

The event/tournament is canceled;

- The event /tournament is considered invalid;

- The location of the event was changed;

- The event/tournament is suspended.

20.2 In case of bets “Who is taller” meaning bets with two outcomes, if one of the participants refuses to take part before the event/tournament, the bet is refundable.

21. Rules on sports

21.1 Additional information about types of bets on different sports is indicated in the rules of sports.

21.2 Sport rules take precedence over the general rules.

22. Some types of bets

22.1 In case of betting on the “Odd number/Even number of Total”, regardless of the sports and the proposed position (including total goals/cards/fouls etc.) if the result is “0″, the bets are calculated as “Even number”

22.2 All bets on the number of medals are calculated according to the official medal table at the end of the event. Any changes undertaken by the governing bodies later are not taken into account.

22.3 Any medals won by the country team in any competitions shall be considered as one regardless of the number of participants in this team.

22.4 In case if any market has the potential outcome “Any other”, this outcome includes all participants of the event, not listed in the options of that market separately.

22.5 In case of game on any event in the “additional markets” of tours (total number of goals, wins, losses, draws, angular, yellow cards etc.), only those matches of the tour are taken into account which are included in the daily line.

23. Registration

23.1 Only registered Users can participate in bonus-programs of the company. To register, the User must fully and accurately fill in the registration form.

23.2 Registration and betting is allowed exclusively to people over 18 years old (or the allowed age range in the given country from which the user has opened a deposit and made bets). Users have complete responsibility as to dealing with the legality of Internet gambling in the region where they live and/or for providing the appropriate authorities of their country with information on winnings. The Company reserves the right to require proof of age and block the User’s account before receiving the appropriate documentation.

23.3 All information provided during the registration must be accurate and complete. In particular, when using credit or debit cards, the cardholder’s name and surname must match the name and surname indicated in the registration form, otherwise the account will be blocked. All bets made before locking the account are recognized as valid.

23.4 The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings. At the request of the company the User must present an official document with a photograph, identifying his identity (a passport copy), and also proof of authenticity of the indicated address data and telephone.

23.5 Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, the company has the right to void all bets made by the User.

23.6 The User has no right to permit any third party use their game account.

23.7 Please note that you should not send us the details about your credit card account or other sensitive financial information via an unencrypted e-mail.

23.8 Feelbet allows all its Users to choose their own combination of username and password. Users should keep such information in secret. If your username and password are entered correctly while accessing the site, all bets remain in force and cannot be canceled or changed by the User. If you suspect that someone other than you knows your password, change it immediately on our website. If you have forgotten the password or a part of it, please send a request to Live Support for a new password.

23.9 Users who place their bets in Feelbet via a cell phone should remember that Feelbet is not responsible for any loss of data in the mobile phone of the client, and is not responsible for any commission of mobile and internet operators. By registering, the client confirms that he accepts and agrees to these Terms.

24. Currency

24.1 Currently Users have the right to place bets in the following currencies: EUR and USD. Feelbet reserves the right to block the reception of bets and operating activities in any of the indicated currencies. In this case, all the necessary payments on the accounts of blocked currency would be held in another currency equivalent at the interbank exchange rate for that day.

25. The bonus program

25.1 All bonuses of Users are limited individually to one person, home address, telephone number and e-mail address, one bill of payments (such as by card number or Skrill account), as well as the computer being used (including the institute, Internet club and other public institutions). The company has the right to refuse the bonus to any User or group of User. Bonus programs are available only to Users who have made a deposit in real currency to their account in Feelbet .

25.2 In case of violation of any requirement of the bonus programs, and also if there is any evidence of recurrent bets at one and the same event from a group of customers, or conspiracy, regardless of the result of the given bets, Feelbet reserves the right to deprive these Users from a bonus and to consider the corresponding bets as invalid. For the purposes of protection against fraud the company has the right to demand a document from the client proving identity before transferring a bonus.

26. Deposits

26.1 Available methods of payments are determined by the country and the currency selected during registration. A complete list of fees, limits on them and other items is displayed on the Deposits and Withdrawals page. Feelbet reserves the right to change these terms and details.

26.2 When conducting any financial transactions it is necessary that the name of the owner of the debit/credit card or bank account exactly match the name of the owner of the appropriate account of Feelbet . Otherwise Feelbet reserves the right to cancel all transactions and make a return on all bets made while using someone else’s account or credit/debit card.

27. Entry of money on account

27.1 If any funds have been transferred to the User erroneously, the User is obliged to notify the company immediately. Any winnings of the client arising from such an error shall be considered invalid, and such bets are refundable, regardless of the delay between the origin of the error and the time it was seen.

27.2 If the deposits to the account were made for any other purpose than bets, poker, casino and financial betting, the company (particularly in case of suspected fraudulent money turnover) reserves the right to cancel a deposit and collect from the User all costs incurred as a result of processing the deposit.

27.3 If the User’s deposit exceeds the bet’s amount, at the client’s request for withdrawal Feelbet reserves the right to charge the User all costs incurred as a result of processing deposits and withdrawals.

28. Financial Limitations

28.1 The minimum single bet on any event is €1 or equivalent amount in players account currency. The minimum bet in express or/and system bet is €1 or equivalent amount in players account currency. Unless otherwise stated, only one bet per sport event or match is allowed. Maximum stake per bet must be equal or smaller than the last deposit amount.

28.2 The maximum coefficient of express bets is 1000. Express bets, in which the coefficient of winnings exceeds the maximum, are calculated with a coefficient of 1000. In these cases, the sum of winnings should not exceed the maximum payment for a single bet. The maximum coefficient of winnings for each version of the system is 1000. Variants of systems on which the coefficient of winnings exceeds the maximum, are calculated with coefficient 1000.

28.3 The maximum amount of the bet on the event depends on the sport and the events and is defined by the bookmaker network specifically for each event and each type of bet and is subject to change without prior written notice. Feelbet reserves the right to limit the maximum bet on individual events, as well as the introduction and removal of specific restrictions on the accounts of individual Users without notice or explanation of reasons.

28.4 All financial limits apply to any individual customer, or/and syndicates group of players acting as a collective unit, who have placed two or more bets containing the same match selections, including where placed in a series of bets, at a different range of odds markets, over a number of days using various players’ accounts and/or across different betting channels. Should we identify that two or more bets have been placed this way, all those bets will be considered as void and only first betting slip submitted will be considered as a legitimate bet.

29. Payments / Withdrawals

29.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request was made. Before the first payment will be made to the User by electronic payment methods (Skrill, credit or debit card, etc.), the client is obliged to attach an electronic copy of a passport to the Documents section to confirm their identity. Remember that forgery is severely punished by law, and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, Feelbet reserves the right to send such documents to the appropriate regulatory authorities.

29.2 Before making the payment, the employees of the company will verify the correspondence of the name, surname, father’s name, birth dates of the client and also other data. If differences are found between the actual data and the data provided by the client, Feelbet reserves the right to make a refund for all bets by the User and refuse to pay out winnings to the User unless they prove the identity and accuracy of entered data.

29.3 If it turns out that the User has opened several accounts in the company, Feelbet reserves the right to refuse to pay out for these accounts (except the User’s assets legitimately transferred to the account of Feelbet after his payment of a fine in the measure of 10% of the total amount of deposits).

29.4 In the first order for a withdrawal in cash the User must enter valid passport details exactly as in the passport in the language of the country that issued the passport (or in the case of foreign passports – in English).

29.5 Group and family members should regulate personal relationships with each other – payments are made ONLY in the name of the owner of the appropriate account.

29.6 The User agrees to provide Feelbet with information about his bank account from which the bets will be made in particular, in order to transfer his winnings.

29.7 Feelbet is not responsible for changes in the amount of payments related to fluctuations of currency (rate of exchange).

29.8 If the User has requested a withdrawal in the amount of 1,000 Euros or more (or the equivalent in another currency at the interbank rate), Feelbet pays a commission on the transfer and subsequent operations of withdrawals in the given calendar month. Otherwise, the commission is paid to the bank by the User.

29.9 The Company reserves the right of funds’ withdrawal using a priority for itself method of payment for winning players (including credit/debit card or to the player’s bank account).

29.10 Before ordering the first payment, the player must bet on at least 50% of the payment as a deposit of money amount. This requirement is introduced to combat fraud and “money laundering” by players.


30. Maximum winnings

Over a 24-hour period, the maximum winnings of each individual User is 100,000 Euros (net winnings, without counting the amount of set money)


Responsible Gaming

Responsible Gaming

Feelbet is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.

Feelbet’s Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.

Feelbet supports the generation of online gamblers offering them a wide range of games and entertainment. We also take responsibility for our product line-up.


The aim of Feelbet is to provide the world’s safest and most innovative gaming platform for adults. The offered clear and safe products allow each user to play within his financial means and to receive the highest quality service. Integrity, fairness and reliability are the guiding principles of Feelbet’s work. It is therefore clear that Feelbet should do its best to avoid and reduce the problems which can arise from participation in gambling, particularly in cases of immoderate playing. At the same time it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment.


Responsible Gaming at Feelbet is based on three fundamental principles: Security of the player, Security of the game and Protection against gaming addiction. Together with research institutes, associations and therapy institutions, we work on creation of a responsible, secure and reliable framework for online gaming.


Player security

We take responsibility for the security of our players. Protection of the players is based on forbidding the attendance of the minors from participation in games and the protection of privacy, which involves responsible processing of personal data and payments. Fairness and the random nature of the products offered are monitored closely by independent organizations. Marketing communication is also geared towards player protection: we promise only what players can receive in our transparent line.


Protection against gaming addiction: research – prevention – intervention

The majority of users who make sports bets, casino bets and other gaming offers play in moderation for entertainment. Certain habits and behaviour patterns (such as shopping, playing sports, eating or consumption of alcohol) which are considered to be normal and not causing any concern can develop into addiction for some people and cause problems. In the same way, bets on sports and gambling can lead to problems for a small group of customers.


Clients with gaming addiction are prohibited from further participation in the gaming line-up. Subsequently the customers are provided with contacts of organizations where they can receive professional advice and support.

Self-responsibility is the most sustainable form of prevention

The basic principle promoted by Feelbet is that the final decision and responsibility on whether to play or not, and how much money can be spent on the game should be assumed by the customer himself. Self-responsibility of the customer is therefore the most effective form of protection from addiction. Feelbet sees its responsibility in assisting the customers by providing transparent products, full information and keeping a clear line of conduct.


Protection of minors

Feelbet does not allow minors (persons under the age of 18) to participate in games and make bets. That’s why the confirmation of having reached the age of majority and the confirmation of date of birth are mandatory requirements during registration. Feelbet considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password).

Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.


Responsibility towards problems

Feelbet offers a variety of games and bets which are forms of entertainment for the majority of customers. At the same time the company takes responsibility for its customers by providing support and tools for maintenance of a secure and entertaining environment taking into account the associated risks.

The clients who have difficulty in assessing risks, recognizing their own limits or those who suffer from gambling addiction are not able to enjoy our product line-up responsibly and perceive it as a form of entertainment. Feelbet takes responsibility for such users by blocking their access to its products for their own protection.

Get informed with the main issues!

Most people play for pleasure. Moderate participation in games within their financial capacity is fully acceptable. However, for a small percentage of people gambling is not a form of entertainment, it is a challenge that must be 


considered seriously.

What is the problematic game behaviour?

A problematic game behaviour is considered to be such behaviour which interferes mode of life, work, financial position or health of a person or his family. Long participation in games is counter-indicative to such person as it can lead to negative consequences.

In 1980 the pathological game dependence has been officially recognized and enlisted in the list of psychological diseases of international classification system DSM-IV and ICD-10. It is defined as long, repeating and frequently amplifying inclination for game, despite of existing negative personal and social circumstances, such as a debt, rupture of family relations and delay of professional growth.

In what cases behaviour of a person should be considered as dependence?

It is necessary to underline that the diagnoses of game dependence can be qualified only by experts. The material presented on this web-page will help you to estimate and define your own game behaviour.

The special hazard of addictions that are not associated with any substance is that it is very difficult to define the line between pleasure and addiction. Nevertheless, there are some diagnostic signals that may point out the existing problems. In the presence of at least five of the following symptoms, the likelihood of the severe dependence is high:

The player is deeply involved in gambling, all his thoughts are only about the game.


Bet sum increases in course of time.

Attempts to quit or control his participation in the games appear to be unsuccessful.

When limiting his participation in gambling, a person experiences irritation and disappointment.

The game is a way to escape from problems or discomfort.

The player tries to win back the lost amount,

Lies about his playing behaviour,

Commits illegal acts,

Spoils or breaks the relationship with family and colleagues,

Borrows to participate in the games.

Rules for responsible games

Following the rules placed below, you can enjoy the game without anxiety:

Start playing only when you are calm and concentrated.

Take regular breaks.

Define for yourself beforehand the monthly amount you can spend on the game.

Once setting a maximum limit, do not further increase it.

Before you start playing, define the maximum amount of winning, after reaching of which you should stop playing.

Define the amount you can afford to lose beforehand.

Do not start playing under alcohol or drug influence.

Do not start playing in a depressed state.



Privacy Policy

1. PRIVACY

Feelbet is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information.

Please note that this Privacy Policy will be agreed between you and Feelbet. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of Feelbet’s Terms and Conditions.

We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

2. INFORMATION COLLECTED

We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Germany and elsewhere from time to time. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services. We do not collect Personal Information about you without your knowledge.

3. MEANS OF COLLECTING AND PROCESSING DATA

We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the Feelbet site. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

4. INFORMATION USE

We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter).

Your Personal Information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.

5. CERTAIN EXCLUDED DISCLOSURES

We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company , or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies and relevant authorities. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

6. ACCESS

You may ‘opt out’ of receiving any promotional communications either by choosing to opt out via your account settings available on our sites or the services or in an email you receive from us, or at any time by sending an email, or by writing to us at Customer Service.

In addition, You may contact us if you: 1) want to confirm the accuracy of the Personal Information we have collected about you; 2) would like to update your Personal Information; and/or 3) have any complaint regarding our use of your Personal Information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.

7. COOKIES

Information placed on your device

When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements.

Strictly necessary cookies

Strictly necessary cookies are essential to allow a user move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.

During the registration process

These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms.

On our website

For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies:

A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.

A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent.

Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. These helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Flash cookies

You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you manage your preferences. To disallow flash cookies from all third party content go to the ‘Global Storage Settings’ panel of the Settings Manager and de-select the check box labelled ‘Allow third party flash content to store information on your computer’ and close the Settings Manager. Alternatively you can also adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel which is also found in the Settings Manager.

If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions.

If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS

In order to play real money games on our services, you will be required to send money to and receive money from us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to Personal Information necessary for the processing of transactions including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with payments systems protect your privacy.

9. CONSENT TO SECURITY REVIEW

We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By using our services and thereby agreeing to our Terms and Conditions you authorize us to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide during your use of our services, including, where necessary, the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

10. SECURITY

We understand the importance of security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in an encrypted and password-protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version 3 with 128-bit encryption). We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.

11. PROTECTION OF MINORS

Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the services signifies to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve having to initiate a security review. If we become aware that a minor has attempted to or has submitted personal information via our services, we will not accept their information and will take steps to purge the information from our records.

12. INTERNATIONAL TRANSFERS

Personal Information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of information outside of your country (including to countries that may not be assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates and suppliers comply with our standards of privacy regardless of their location.

13. THIRD-PARTY PRACTICES

We cannot ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party.

14. LEGAL DISCLAIMER

The Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said Personal Information.

15. CONSENT TO PRIVACY POLICY

Your use of our services constitutes an agreement to our Privacy Policy.

This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly.

16. Other web sites

Our web site may contain links to other web sites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible. Solely the operators of these websites shall be responsible for their functionality or possible errors on the linked sites.

17. When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here.
https://www.netent.com/en/netent-privacy-policy-eu/


FAQs

Contacts

1. How can we contact you?

You can contact us using the following means:

Send us an email via our support email address [email protected] or the “Send a Message” option on the “My Profile” page.

Connect directly to our support managers via Live Chat.


Registration

1. Why do I need to be registered?

Registration on Feelbet website is a condition for using all the products available on the website. Registration entitles you to open a Feelbet account free-of-charge and without obligations. Use the account to manage your bets and personal data. You can make bets with real money after you replenish your account.

2. How can I register on your website?

To register on our website visit the “Register” section in the upper right corner. Please be careful and take into account the proposed registration requirements in order to avoid further problems. We recommend that you get acquainted with our rules in advance.

3. Why should I specify my personal data when registering?

The accuracy of your data is a condition of using our products. Management of your money in your Feelbet account is implemented in a similar way to a bank account. We need to know your first name and last name, as well as your current residential address. By entering your date of birth you verify that you are of legal age to use the services of Feelbet. It is important for us to have your email address so that if you forget your password or want us to send you notifications, we will be able to get in touch with you by email.

4. Why is it necessary to fill in the passport details?

This is done for security purposes. In the case of winnings you will only be able to receive them if you present your identification document.

5. Where can I see my account number?

You can see your account (ID) number, which was given by the company in the “My Profile” page, “My Data” section ID: 19…..:

6. Do I undertake any obligations by registering on the Feelbet website?

No. Your registration does not bind you in any way and you are not obligated to make regular deposits or place a certain number of bets. However, by registering you agree to our General Terms and Conditions (GTC).

7. Can I change my personal data after registration?

Please note that you will no longer be able to modify your basic data, such as your first name and last name, date of birth, the currency of your account in Feelbet or the country settings. Seriousness and trustworthiness are the top priorities for Feelbet. You will, however, still be able to change other data even after registration. In special cases (e.g. the personal data was filled incorrectly, etc.), Feelbet will verify and accept changes to your basic data if you submit the corresponding confirming document.

8. I don’t want to deposit money right after registration. Do I have to?

You don’t need to make a deposit immediately. You may make a deposit whenever you like by using the “Deposit” option.

9. In what cases is the account blocked

The company reserves the right to block your account if:

Your style of betting does not comply with the rules of our company. Your account is replenished by mistake.

You use obscene phrases during telephone or “Chat” conversations.

To find out why your account has been blocked, please contact our support managers.

10. What should I do if I have forgotten my password or username?

Try to restore it on our website using the “Forgot Password?” option. In some cases (e.g. if the email address is wrong or if there are any technical inaccuracies etc.) it can’t be restored. You should contact our support managers.

11. Can anyone else get access to my account?

This may happen if you log out from your page without clicking on the “Log out” button and closing the page using the exit “X” button.

12. What should I do if another person learns my password/username?

You should immediately inform the support managers about it. We will block your account and try to solve this problem.

I would do this if you are not giving out a direct email for Risk Management.


Making a bet and calculation

1. How to make a bet?

First, log in with your username and password. Select one or several bets from our line-up and use the mouse to click on an estimated outcome. Your bet will then appear in the bet slip on the right-hand side of the page. Next, specify the amount you wish to stake and your preferred type of bet (single, system or chain). In the third and final phase, you can either confirm the bet or cancel it. Please note that our GTCs do not permit the cancelation of any bets once they have been placed.

2. What are the types of bets?

At Feelbet you can choose different types of bets. Starting with one prediction, you can use the “Single” bet option (single), with two or more predictions you can place “Express” bets, and with three or more predictions you can place a “System” or “Chain” bet. And if you would prefer to place “Single” or “System” bets, you need to select the desired option.

3. What is a “Single” bet?

A “Single” bet is the simplest form of betting. You predict an outcome, specify the desired stake and place the bet. If your prediction is correct, you win the bet. The winnings are calculated by multiplying the odds by the stake.

4. What is an “Express” bet and how is it calculated?

“Express” is a bet consisting of two or more events in which a necessary condition is that none of the events should lose. “Express” bets’ total odds are calculated by multiplying the odds of all the individual predictions.

5. Which bets can be combined to form an “Express” bet?

The vast majority of the offered bets may be combined freely in an “Express” bet. There are a few exceptions, however, such as certain Formula – 1 bets that can only be placed as “Single” bets. The bookmakers decide which bets can be combined, and their decision is based on various factors, such as the respective game or the event. You will be informed of their decision by the time the bets are placed. Please note: several bets on the same event/outcome cannot be placed as an “Express” or “System” bet.

6. What is the ”Chain” bet and how is it calculated?

A “Chain” bet is a combination of “Single” bets independent from each other. A necessary condition is winning the first event. The procedure of chain calculation depends on the order of bets mentioned in the given ticket. From the winning of the first event the sum equal to the bet for the second event is removed and the added sum makes the “Chain account”. If the next event is lost, the sum of the “Chain account” is used. Each next event is calculated by this principle. If the sum on the chain account is less than the sum of the first single bet – in the following event the single bet is counted proceeding from what is left in the account. If there isn’t any money left in the chain account, the chain is interrupted and the bet is lost. In the case of a win, the amount depends on the number of the events won and what their coefficients are.

Let’s consider this example:















Leg


Event


Stake


Odds


Outcome
















1


event

$3


2odd.


Win
















2


event



1.5


Win
















3


event



2


Lose
















4


event



3


Win
















5


event



1.5


Lose















As a result of the first event ~ $6 is generated, from which ~ $3 is transferred to the next event as the sum of the bet. And ~ $3 is transferred to the “chain account”. From the second event being won ~$4.50 is generated, from which ~ $3 is transferred as a bet sum for the next event, and the remaining ~$1.50 is transferred to the “chain account” and the sum is ~ $4.50. As the third event is lost, ~ $3 is taken from the chain account for the fourth event, and only ~ $1.5 remains in the account. After the win fourth event is won ~ $9 is generated , ~ $3 of this sum is transferred as the bet sum for the fifth event and ~ $6 is added to the “chain account”, and the sum of the chain account becomes ~ $7.50. The fifth event is lost; this means that the winnings of this chain are ~ $7.50, the same amount as in the “chain account”.

7. What is the “System” bet? How is it calculated and how much is the minimum sum of each bet?

“System” is a bet which consists of at least three events. The program forms variants of the events you have selected. For example, if you select a 2/5 system, it means that at least 2 events from 5 must win for the bet to win. The minimum sum of each bet depends on the selection of the system.

8. What is a “Handicap”?

A handicap is a head start given to a selection expressed in goals/points/sets/frames etc. depending on the type of the competition. The handicap is offered by the bookmaking company and it can be “positive” (1), “negative” (-1) and “zero”. For example, if you made a bet on “Handicap 1(2)” on a football match, this means you allowed Team 1 a 2 - goal ‘head start’.
• If the match ends 1-1, then adding the handicap will produce a score of 3-1 and the bet will win.
• If the match ends 0-3, then adding the handicap will produce a score of 2-3 and the bet will lose.
• If the match ends 0-2, then adding the handicap will produce a score of 2-2 and the bet will result in a
push.
• If the handicap is “negative”, you need to subtract rather than add.


This kind of stakes are counted equally.

Let us consider a few other options of a handicap.

Bet W1 Handicap (-1) can win only when the first team wins the match by two goals.

Bet W2 Handicap (1) can win only when the second team does not lose the match (draw or victory of the second team).

Bet X Handicap (1) can win only when the first team wins the match by one goal (or when the second team loses by one goal).

Bet X Handicap (-1) can win only when the first team loses the match by one goal (if the second team wins by one goal).

Bet W1 Handicap (-2) can win only when the first team wins the match by three goals.

Bet W2 Handicap (2) can win only in the following result of the match:

A draw

The victory of the first team by one goal

The victory of the weak team.

Bet X Handicap (2) can win only when the first team wins by two goals.

Bet X Handicap (-2) can win only when the first team loses by two goals (or the second team wins by two goals).

9. What is a “Double”?

A “Double” bet means that one of the players of the two teams should score two or more goals during the given match.

10. What is a “Hattrick”?

A “Hattrick” bet means that one of the players of the two teams should score three or more goals during the given match.

11. What is “Poker”?

A “Poker” bet means that one of the players of two teams should score four or more goals during the given match.

12. What do W1W2 / W1X /X W2 and other bets mean?

In this kind of bet the first symbol shows the result of the first half, and the second symbol shows the result of the game. For example, W1W2 bet means that the first team has won in the first half but the second team has won in the total game. W1 X bet means that the first team has won in the first half, and the overall game has ended in a draw.

13. What goal betting tips do you offer?

The following ways of scoring can be distinguished: direct free kick, penalty kick, header, own goal, etc.

14. When I try to place a bet, I get a message that I have exceeded the winnings limit. How high is the winnings limit?

Our bookmakers are entitled to set lower winnings limits per bet. You will be informed of this directly when you place your bet.

There may be various reasons for changing a winnings limit, depending on the supply and demand for a bet. Please note that winnings limits may also be lowered for a short time when our bookmakers update the odds. It is usually possible to place the same bet with higher stakes shortly thereafter. In the meantime, however, the odds may also have been changed.

15. What is the minimum/maximum size of the bet?

The maximum amount of one bet is defined by the maximum amount of the winnings specified above. If when choosing a bet you have received a message that the amount of your bet exceeds the maximum amount, reduce the amount of the bet accordingly. The minimum amount of a bet is ~$ 0.10.

16. What are the maximum winnings of the bet?

The maximum winnings of one ticket is ~$13300. If the bet comes with a bonus, and thereby the winning sum exceeds $13300, the bonus is not paid.

17. What is the maximum coefficient?

The maximum coefficient of a bet is 1000. In case it exceeds 1000, the winning is calculated with a 1000 coefficient.

18. How it is possible to remove the prediction chosen by me from the coupon?

Separate predictions can be removed, by clicking directly on the “X” button on the right side of the coupon.

19. I have placed a bet by mistake. Can I ask for my bet to be cancelled?

Unfortunately, in accordance with the Terms and Conditions we are not allowed to cancel bets once they have been placed. According to our General Terms and Conditions, a bet is considered to be placed as soon as it is displayed in your betting account under “My bets”.

Before you confirm a bet, you can cancel it in the bet slip and not place the bet. However, once you have confirmed the bet in the coupon your bet is accepted and can no longer be cancelled.

20. How can I check whether my bet has been accepted?

As soon as you have confirmed the bet in the coupon, by pressing the button “Make a Bet”, you will receive a confirmation of acceptance if the bet has been placed successfully. Each bet that you place will appear in your betting account under “Bet History”.

21. In what case are the bets cancelled?

Bets are cancelled if there is an inaccuracy in the names of players or teams, if there is wrong odds offered, a wrong total, a wrong handicap etc. In this case the selection is made Void.

22. What happens in the event of match postponement/cancellation?

The calculation is made as Void depending on the timeframes specified by sport in our Rules. In the case of an “Express” or “System” bet the selection is considered Void.

23. How is a football match calculation made if the match ended in overtime or a penalty shoot-out?

All football bets are settled only for the 90 minute result (Full-time), excluding extra time and penalty shoot-outs, unless otherwise stipulated by Feelbet.com. According to Feelbet’s rules, the Full-time includes the stoppage time in the match.

24. How is the double yellow card of a player calculated?

The second yellow card leading to the player’s dismissal is considered to be red, which means the player has one yellow card and one red card.

25. How is a basketball game calculation made?

The results for all bets on the game are made taking into account overtime, unless stated otherwise. An exception: the bets on the winner of the match, in which there is an option of a “draw”, are offered only on the regular time, not taking into account the overtime.

26. How is a hockey match calculation made?

The bets on National and International Ice Hockey championships, are calculated according to the main time of the matches, unless otherwise mentioned.

27. How is a bet calculated if one of the tennis players refuses to continue the game?

If one of the tennis players refuses to continue the game (or is disqualified), then in all the following games and sets he/she is considered to be defeated, and the payment is made according to the received results.

28. When shall I get back my money if the match did not take place as planned?

If the match is interrupted for more than 15 hours, all bets are returned, except for those, where the result was accurately predicted before the match was interrupted.

29. Why is the calculation of my bets delayed?

The calculation is usually made as quickly as possible. The calculation of online games is made immediately during the game; the calculation of offline games will be made as soon as a game ends, no matter what kind of bet you have made. But the calculation can be sometimes delayed due to some objective reasons: the absence of information about the results, the same event with different information on various websites, technical problems, etc.

30. What should I do if my bet is calculated incorrectly?

In this case you should call the Live Support department of the central office. The specialists will check your bet, and if it turns out that the bet is really calculated incorrectly, your winnings will be added to your game account.

31. How long should an interrupted match be held for to be considered finished?

The matches are considered to have taken place, if they have been interrupted and not finished in the timeframe specified in points 6 and 7 of the Terms and Conditions, and if the time played is the following:

 Soccer – 70 min.

 Futsal – 30 min.

 Basketball NBA (National Basketball Association) – 40 min.

 Eurobasketball – 35 min.

 Hockey NHL (National Hockey League) – 54 min.

 Bandy – 60 min.

 Eurohockey – 50 min.

 American football – 50 min.

 Baseball- 5 periods (innings)

 Handball – 50 min.

32. What happens to my bet if a match is postponed? 

If the event does not take place as scheduled or if the official score of the match is not announced and is not resumed within 15 hours, all bets will be refunded or transferred to your account. If this match is included in your "multi bet" or “system bet”, your winning will be calculated at 1 odd.

33. How can I check the result of the preferred game?

As we calculate the bets according to the data of the official websites, you can find the list of official websites under point 18.3 of the Terms and Conditions.

“Live” bets

Our LIVE bets will keep you in suspense until the end of the sports event. Hundreds of fans simultaneously make bets in real time. The odds of bets are dynamic and change depending on the course of the sports event. Simultaneously the detailed information, such as the expired time, the current score, quantity of the yellow and red cards shown, etc. is displayed in real time. LIVE bets are available not only for soccer games but also for other sports events, such as tennis, Formula 1, American football, ice hockey, skiing, etc.

1. Why has the acceptance of my bet been delayed or interrupted?

This may occur because of the following reasons:

No bookmaker can avoid technical problems (interruption of the broadcast during (live) games, software failure, power cuts, etc.).

The abundance of the bets.

High levels of interest in certain kinds of sport. Congestion of a network provider.

Speed of the given sport as an event. For example, a tennis game is an event with a very fast outcome, the quantity of bets is maximum, the change of the coefficients occurs very quickly.

2. Why was my bet registered twice?

It can happen only if you pressed the button twice. Please take care when making bets.

3. Why has the offer of odds been stopped ahead of time?

The offering of odds could have occurred for any of the reasons outlined in 1.

4. How accurate is the data given on the Live matches on your website?

Every effort is made that this information is up to date and correct. However, it is only to be considered a guide when betting.

5. Why is my limit on the (live) bet reduced?

Any bookmaker office has the right to reduce the limit of all or some players. Moreover, the office is not obliged to provide an explanation concerning this decision and reserves the right to block some players from using its services.

Casino

1. How can I create a Casino account?

Playing in the Feelbet Casino requires a Feelbet Account. If you do not already have one, just click on the “Register” button on the Casino page and follow the simple registration process.

2. What should I do if I have forgotten my username/password?

If you’ve forgotten your password, first try to restore it through the site using the “Forgot password?” option. Password recovery will not function in some cases (e.g. the e-mail address is wrong or there are technical problems). If you’ve forgotten your username or if you experience any other issues, you should contact us through Live Support, send us an email using our support email address [email protected] or the “Send a Message” option on My Profile page, or call us on:+1-702-605-4859.

3. How do I make a deposit in the online casino?

Once logged in, press the “Deposit” button on the top of your screen and select your desired amount and payment method.

4. How do I view what games I’ve played last?

Once logged in, you can view a Last Played Games using the appropriate icons on the bottom of the Casino page.

5. What is the Random Number Generator (RNG)?

A Random Number Generator (RNG) is a computer program which randomly produces the results for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game action is produced by the program without any unrealistic duplication or predictability.

Since the results are generated in a completely random manner with no possibility of manipulation, you always get fair results.

6. What kind of games can I play online at the Feelbet Casino?

Feelbet offers a wide selection of games to our players. You can find many different 3D games, Table games, a huge variety of Slot games, and even Live games including Blackjack and Roulette, with Baccarat coming very soon.





 


10. More / less rebounds (assists / blocks) <specified Team>

Here you predict whether the number of rebounds (assists / blocks) made by the players of the

respective teams are more or less than the specified parameter.

Refusal to participate in the match / disqualification / injury of the individual players does not affect

the calculation of rates in the given position.

Unless otherwise specified, the rates for this position are accepted taking into account the

overtimes.

11. More / less rebounds (assists / blocks / grasp changes / points / block shots) made by

<the given player>.

Here you predict the number of rebounds (assists / blocks / grasp changes / points / block shots)

made by the appropriate player. The abbreviated name of the team is shown next to the player

strictly for informational purposes. Any inaccuracies or errors in the abbreviated name of the player

do not affect the calculation of rates, the rates remain in effect. If the specified player did not

participate in the match, a return takes place.

Unless otherwise specified, the rates for this position are accepted taking into account the

overtimes.

12. Which team will score more rebounds (grasp changes

/ blocks)?

If the match of one of the teams is carried over / interrupted and not completed within 24 hours, a

return takes place on these rates.

A comparison is carried out only on matches specified in the line of the tournament. The rates for

this position are accepted taking into account the overtimes.

If players have scored the same number of rebounds (assists / blocks / grasp changes / points / block

shots), all bets on that position are returned.

Rate for this position are accepted taking into account the overtimes, unless otherwise is indicated.

13. Who will score 10 points in the match (in the indicated quarter / in the indicated half of

this match)?

Here you predict which of the teams will be the first to score 10 (20) points in this range of the

match (in the match / in the quarter / in the half).

For the quarters of the match the overtime is not taken into account.

If in the indicated range of the match the specified number of points was not scored, a return takes

place for all bets on that position.

14. The winner of a group (conference / division).

To calculate the rates for this position all the matches of the group (conference / division) should be

played. Otherwise, the rates for this position shall be returned. Exceptions are betting on a team

which, for any possible outcome of unplayed matches (including the optimal outcome for the given

team) does not even have a theoretical chance of winning in the group, such bets are considered lost

by a customer.

15. The winner of the Playoff series (Best-of-3 / Best-of-5/Best-of-7).

If the number of matches necessary to win is not played according to the regulations, a return takes

place for all bets on this position.

16. The winner of the tournament.

If more than one team is recognized as the winner of the tournament, the odds on this team are

divided by the number of winners.

17. The first removal of the match.

Only removals as a result of 5 or 6 (depending on the regulations of the respective championship)

fouls, scored by one player in the match are taken into account.

Removals as a result of technical and non-sporting fouls are not taken into account.

18. Progressing to the next round.

The rate is calculated by the result, determined directly after the last match of the given series of

playoffs of the indicated round, regardless of the subsequent judicial / disciplinary decisions.

If any of these indicated teams were unable to participate in this round because of any reason

(including disqualification, refusal to participate, etc.), the opponent of this team is accounted the

victory in the series and pass. All rates remain valid.

19. Which team will score the first points in the match (quarter / half)?

Here you predict which team will score the first points in the indicated range of the match.

20. Which team will score the last points of the match (quarter / half)?

Here you predict which team will score last points in the range of the match.

If the match (indicated quarter / half) is interrupted and not completed within 24 hours, a return

takes place at such rates.

21. Will the first points in the match be scored with the help of 3-point shots, 2-point shots

and penalty shots?

Only the shots officially counted by the referee are taken into account.

22. In this given type of sport, other outcomes can be offered apart from that mentioned

above.

Beach Volleyball

a.

If the match started but was not completed within 24 hours, all bets are refundable except those

for which the outcome was clearly defined by the time of the stoppage of the game.

b.

If the date of the start of the match has been postponed by a period of less than 24 hours, then all

bets on this match remain valid. Otherwise, the rates for this match must be refunded.

c.

If the venue of the match (of the sport ground) changes, all bets are considered valid.

d.

If one of the announced participants in the pair is replaced before the start of the match, all bets

on this match are refunded.

e.

If according to the decision of the judges a point deduction occurs for one of the teams, bets are

counted according to the decision given by the judges. The exceptions are the rates in live mode on

which team will be the first to score 5/10/15/20 points, as well as the rates in live mode on which

team will win the next assist. Such rates are calculated on the basis of which team will be the first to

score the specified number of points, and if the required number of points has been reached, a

further deduction of points by the judges does not affect the initial determination of the winner for

the given position. Bets live on which team will win the next assist are calculated in a similar way.

f.

The following items are suggested for betting on beach volleyball:

1. Winner.

Here you predict the outcome of the match.

2. Total.

If as a result of the match the total number of scored points is equal to total of the rate, a refund

takes place.

3. An Individual total <specified team>.

If as a result of the match the total number of points scored by this team is equal to the total of the

rate, a refund takes place.

4. The Total sets in the match.

Here you predict whether the teams will play the number of sets in the match more or less than the

indicated one. If the match was interrupted and not resumed, at the rates for this position, a refund

takes place.

5. Who will be the first to score 5 (10/15) points in the match?

If by the decision of the judges for one of the teams a point deduction occurred after it first reached

the required number of points, the initial calculation remains in force and the decision of the judges

is not taken into account in the calculation of the given position.

6. How many sets will there be in the game?

The sets actually played in the match are taken into account. If a match was interrupted and not

resumed, a refund takes place at the rates for this position.

7. A Handicap at sets.

8. Exact score at sets

.

9. The winner of the tournament.

If more than one team is recognized as a winner of the tournament, the coefficient of the rates on

this team is divided by the number of winners.

10. Total of the match even/ odd.

11. Total of the set even / odd.

12. In this type of sport, other outcomes can be offered apart from that mentioned above.

Baseball

a.

If two matches are played in one day involving the same teams, and the bookmaker has offered for

the game only one, the result shall be credited on the first (start time) of them.

b.

In case of carrying over or cancellation of the match, bets on the event shall be returned with

coefficient if the match does not resume for more than with 24 hours.

c.

If the match has been suspended for more than 24 hours, the calculation for all bets is done with

coefficient ; a return takes place. In case the match ends within 24 hours all bets remain in force.

d.

Unless otherwise mentioned, all accepted bets are calculated with taking into account the results

of the official websites and extra Innings as well. If it is possible for the match to end in Draw, all

bets are refunded if there are no prices offered for the “Draw” market.

e.

If the match is abandoned before the end of the regular time of play, the result after five (5)

innings (4 ½ innings if the home team is leading) will be considered as official. The team that has

more runs after the last full innings is considered the winner (unless the game is abandoned in the

first half of the inning and the home team is leading, in such cases, the winner is the home team). If

a match is interrupted earlier than specified in this paragraph for all bets except those the outcome

of which is uniquely determined by the time of stoppage of the match, a refund takes place.

Unless otherwise stated, these rules apply to all bets.

The exceptions are:

“Betting Live”.

A match must be played in full for accounting the rates. If a match is interrupted, all bets on this

game are void except for the rates, the outcome of which is uniquely determined by the time of

stoppage of the match.

More / Less, More/ Less Runs + strikes + errors, handicap.

Bets will be counted based on the official score after 9 innings (8 ½ innings if the home team is

ahead). If extra innings are required for completing the game, the rates are calculated based on the

final result of the official score. If the game is completed earlier, all bets will be void.

Game “Hosts – Guests.” (Home-Away)

Matches of one playing day and only matches specified in the current line take part in the game. If

in at least one of the matches 8.5-9 innings are not played, the rates for a given position shall be

returned. The calculation of the rate is defined as the sum of points scored by the hosts against the

amount of points scored by the visitors (a refund takes place in the case of a tie at the rate).

f.

The following items are available for betting on Baseball:

1. Winner.

Here you predict the outcome of the match. Rates are accepted taking into account extra innings.

2. More/less

If as a result of the match the total number of scored points is equal to the total of the rate, the rate

is returned. The same applies for the individual total of a team or a player. Rates are accepted taking

into account extra innings.

3. Handicap.

If the handicap has only 2 options (only handicap 1 or handicap 2, without the option of a draw) in

case of a tie taking into account the Handicap, a refund takes place.

Rates are counted based on the official score after 9 innings (8 ½ innings if the home team is ahead).

If game extra innings are required to complete the game, bets will be counted based on the final

official score. If the game is completed earlier, all rates will be void.

An exception: If the game ends due to the wide breakaway of one of the teams, all bets on that

position shall remain in force.

In case of a tie, a refund takes place taking into account the Handicap (regardless of the period for

which the match is offered to bet).

4. More / less points <a specified Team>

Here you predict whether the number of points scored by this Team is more or less than the

specified parameter. If as a result of the match the total number of points is equal to total of the

rate, the bet is returned.

Bets are counted based on the official score after 9 innings (8 ½ innings if the home team is ahead).

If extra innings are required to complete the game, bets will be counted based on the final official

score. If the game is over earlier, all bets will be void.

5. More/less Runs + strikes /bumps/ + errors.

Here you predict whether the amount of the match runs, strikes and mistakes made by members of

both teams, are more or less than the specified parameter. If as a result of a match, the total number

of runs + strikes + errors is equal to Total of the rate, a return takes place.

The calculation is based on the official records of regulatory bodies and federations of respective

tournaments.

Bets are counted based on the official score after 9 innings (8 ½ innings if the home team is ahead).

If extra innings are required to complete the game, bets will be counted based on the final official

score. If the game is over earlier, all bets will be void.

6. Will the sum of runs + strikes /bumps/ + errors be even or odd?

Here you predict whether the sum of runs, strikes and mistakes made by members of both teams in

the match will be even or odd.

The calculation is based on the official records of regulatory bodies and federations of respective

tournaments.

Bets are counted on the official score after 9 innings (8 ½ innings if the home team is ahead). If

extra innings are required to complete the game, bets will be counted based on the final official

score. If the game is over earlier, all bets will be void.

If the result is 0, the rates are counted as “even”.

7. Total even / odd

Bets are counted based on the official score after 9 innings (8 ½ innings if the home team is ahead).

If extra innings are required to complete the game, bets will be counted based on the final official

score. If the game is completed earlier, all bets will be void.

If the result is “0-0′′, all bets on this position are counted as “even”

8. Which team will be the first to make a run?

If the result is “0-0′′, all bets on such a position shall be returned.

9. Which team will be the last to make a run?

If the result is “0-0′′, all bets on such a position shall be returned.

10. Which team will be the next to make a run?

If no following run took place in the match (including if a match was interrupted), the rates for this

position shall be returned. In case the match was interrupted after the next run took place, all bets

on that position remain in force.

11. Inning 1: More/less than 0.5.

To count, the rate the first innings of the match must be played in full.

12. The outcome of 1 inning.

To calculate the rate, the first innings of the match must be played in full.

13. The type of the first home run in the match.

Here you predict the type of the first home run in the match whether it will be a solo (1 point), 2

points, 3 points or the Grand Slam (4 points) or there will not be any home run in the match at all.

Bets will be counted based on the official score after 9 innings (8 ½ innings if the home team is

ahead). If extra innings are required to complete the game, bets will be counted based on the final

official score. If the game is over earlier, all bets will be void.

14. When more runs are done?

Here you predict in which period of the match more runs will be scored: in the first 4.5 innings

(including the top 5 innings) or in the second 5 innings (after the top 5 innings (from Bottom 5

innings including the end of the game)), or whether it will be a draw. In case of extra innings the

result after the top 5 innings includes the result of extra innings.

15. Will the team scoring the first run win the match?

The following outcomes are possible:

“Yes” – a bet on this outcome wins if the team that scored the first run wins the match.

“No” – a bet on this outcome wins if the team that scored the first run loses the match.

If the match ends in a draw, all bets on that position are refunded.

If the match ends before the end of the official time of the play, the result after five (5) having been

played (4 ½ innings if the home team is leading) will be considered as official. The winner is the

team that has more runs after the last full innings (unless the game is interrupted in the first half of

the inning and the home team is leading, in such cases, the winner is the home team).

16. The outcome of the first top pass

of the next innings: a ball or any other outcome?

Here you predict whether the result of the first pass will be a ball or a strike, run, home run, an

error, etc. (which means in the outcome “any other outcome”).

17. Which team will be the first to make 3 runs?

Bets will be counted based on the official score after 9 innings (8 ½ innings if the home team is

ahead). If extra innings are required to complete the game, the rates will be counted based on the

final official score. If the game is completed earlier, all bets will be void. An exception: If one of the

teams has scored three runs by the time the match is stopped.

18. Game “Home – Away.”

Matches of a single playing day take part in the game. If at least in one of the matches 8.5-9 innings

on the rates are not played, then a refund is drawn . The calculation of the rate is defined as the sum

of points scored by the hosts against the amount of points scored by the visitors: in case of a tie, a

return of the rate on the winner takes place.

19. Division Champions.

If the playing season is shortened for any reason, all bets will be counted on the basis of which team

will be called Division Champion by the respective governing body.

20. In this given type of sport, other outcomes can be offered apart from that mentioned

above.

Boxing

a.

If for any reason the match did not take place and is held not later than 28 days after the original

scheduled date, all previously placed bets are valid for the newly organized match. If, within 28 days

after the scheduled date the match did not take place, all bets will be void and are refundable.

b.

If the match is transferred to another arena, all bets on the match are still valid.

c.

The match is considered to have started after the first bell. In case of a play for winning of one of

the participants the concept “a win” means a win on points, winning by KO, TKO, or a

disqualification of the rival or his refusal.

d.

The concept of “a prescheduled win” means a knockout, technical knockout, disqualification of a

rival or a refusal.

e.

The concept of “a win on points” means a victory won by decision of judges after all the rounds of

the fight.

f.

If a boxer did not come out at the beginning of the next round after the bell, the match is

considered to have finished in the previous round with the victory of the rival of the given boxer.

g.

If the scheduled number of rounds has changed, then all bets on the result of the fight are still

valid, and the rates on the number of rounds shall be returned.

h.

If one of the participants in the fight was replaced by another party, all bets on this match shall be

returned.

i.

Rates are offered for the following positions:

1. The winner of the match.

Here you predict the outcome of this match: the win of one of the participants or a draw in a match

(the way the victory was reached is not essential for the outcome of “a win”: according to the points,

KO, TKO or a disqualification of the rival or his refusal). Bets will be counted according to the official

results announced in the ring (including the possible conversion of points recorded in the reports by

the judges). The judicial and disciplinary decisions taken by the governing bodies later in the

calculation of rates for this position are not affected. If the match ended in a draw, and the rates for

a similar result were not offered, then all bets on this position will be void and shall be returned.

2. The Total of rounds in a match.

If the boxer did not come out at the beginning of the next round after the bell, the fight is considered

finished in the previous round with victory for the rival of the boxer. If the number of rounds

scheduled by the regulation have changed, the rates for this position shall be refunded. The number

of fully conducted rounds in the match is taken into account.

3. Betting on rounds.

It is necessary to define in what round and by whom a victory will be won. In this case it means a

victory in the match, but not a victory in the round. If the win is announced by the decisions of the

judges after the last round of the match, all bets on the winning of the parties in the last round of the

match remain in force and are considered lost.

4. Will there be a knockdown in the indicated round?

Only the knockdowns are counted, as a result of which the referee starts the countdown, or if the

referee initiates a countdown himself.

Falls on a slippery floor and other similar incidents are not taken into account.

5. The outcome of the match.

Here you predict which way the outcome of the match is determined as well as the winner of the

match. Available options are:

- The Victory of a Player 1 (Player 2) by knockout (if a boxer is lying down on the floor for 10

seconds of the countdown of the referee), a technical knock-out (after 3 knockdowns by the decision

of the referee as well as the refusal of the player to continue the fight) or disqualification;

- Victory Player 1 (Player 2) by decision of the referee (after completion of all regulated rounds of

the given match), or technical decision of the referees (an early decision on points) a Draw.

6. The winner of the match / number of rounds.

Here you predict who will win the match and if during more or less rounds than indicated will take

place in the match. If the match ended in a draw, all bets on this position are considered void and

shall be returned. If the boxer did not come out at the beginning of the next round after the bell, it is

considered that the match ended in the previous round with the victory of the rival of the given

boxer. If the number of rounds scheduled by regulation has changed, the rates for this position shall

be returned. The numbers of rounds fully conducted in the match are taken into account.

7. When will the match be won and by whom?

Here you predict the winner of the match, as well as the range in which victory is won.

If the match ended in a draw, all bets on this position will be considered void and shall be refunded.

If the boxer did not come out at the beginning of the next round after the bell, it is considered that

the fight ended in the previous round with the victory of the rival of the given boxer.

If the number of rounds scheduled by regulations has changed, the rates for this position shall be

returned. The number of rounds fully conducted in the match is taken into account.

8. Will the match continue for the regulated number of rounds?

Here you predict whether all regulated rounds will be held in a match or the victory of one of the

parties will be announced ahead of time.

If the number of rounds scheduled by regulations has changed before the beginning of the match,

the rates for this position shall be returned.

If a match is interrupted or canceled due to technical reasons, a refund takes place for all bets on

this position.

9. What round the winner will be declared in?

Here you predict whether the winner of the match is declared in one of the proposed rounds, or the

winner of the match will be determined by the decision of the judges after the completion of all

regulated rounds of the match. If one of the boxers did not come out at the beginning of the next

round after hitting the gong, it is considered that the match ended in the previous round.

10. Will a <specified Boxer> get a knockdown in the match?

Only the knockdowns are counted as a result of which the judge opens the countdown, or if the

referee initiates a countdown himself.

Falls on the slippery floor and other similar incidents are not taken into account.

11. Will <the specified Boxer> win the match in the 1st minute of the match?

The time from the gong about the start of the match is taken into account including the 59th second

of the match.

12. Will <the Specified Boxer> get a knockdown and win the match?

Available options are:

“Yes” – during the match the specified player will get at least one knockdown and will be declared a

winner according to the results of the match.

“No” – in any other case.

Only the knockdowns are counted as a result of which the judge opens the countdown, or if the

referee initiates a countdown himself.

Falls on a slippery floor and other similar incidents are not taken into account.

If a match is interrupted or canceled due to technical reasons, for all bets on this position a refund

takes place.

13. Who will get a knockdown / knockout / technical knockout?

The following outcomes are possible:

“None” – none of the players in the match will get a knockdown / knockout or technical knockout;

“Player 1′′ – Player 1 in the match will get a knockdown or a knockout or a technical knockout (or a

knockdown and a knockout / a knock-down and a technical knockout);

“Player 2′′ - Player 2 in the match will get a knockdown or knockout or a technical knockout (or a

knockdown and a knockout / a knock-down and a technical knockout);

14. In this given type of sport,

other outcomes can be offered apart from that mentioned above.

Badminton

a.

In the event that one of the planned participants is replaced by another one before the start of the

match, rates on such an event shall be returned.

b.

In the event of the carrying over of the match or if the match is interrupted, all bets shall be

returned except the ones the outcome of which is uniquely determined by the time of the stoppage

(in case of interrupted matches). If the match was interrupted due to an injury or disqualification,

and as a result of that a party is specified, who will progress into the next round, the rates on

pass remain in force.

c.

The following methods of betting on badminton are accepted:

1. The winner of the match.

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 




 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

Casino

1. How can I create a Casino account?

Playing in the

Feelbet Casino

requires a Feelbet Account. If you do not already have one, just click on the

“Register” button on the Casino page and follow the simple registration process.

2. What should I do if I have forgotten my username/password?

If you’ve forgotten your password, first try to restore it through the site using the “Forgot

password?” option. Password recovery will not function in some cases (e.g. the e-mail address is

wrong or there are technical problems). If you’ve forgotten your username or if you experience any

other issues, you should contact us through Live Support, write us a letter using our support email

address

[email protected]

or “Send a Message” option on My Profile page, or call us

Tel.:+1-702-605-4859.

3. How do I make a deposit in the online casino?

Once logged in, press the “Deposit” button on the top of your screen and select your desired amount

and Payment method.

4. How do I view what games I’ve played last?

Once logged in, you can view a Last Played Games using the appropriate icons on the bottom of the

Casino page.

5. What is the Random Number Generator (RNG)?

A Random Number Generator (RNG) is a computer program which randomly produces the results

for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game

action is produced by the program without any unrealistic duplication or predictability.

Since the results are generated in a completely random manner without a possibility of

manipulation, you always get fair results.

6. What kind of games can I play online at the Feelbet Casino?

Feelbet

offers a wide selection of games to our players. You can find many different 3D games, Table

games, a huge variety of Slot games, and even Live games including Blackjack and Roulette, with

Baccarat coming very soon.

Do third party interface applications display full information about the customer’s gambles?

Please note that third party interface applications may not display full information about the

customer's gambles.

 


 


 


 


 


 




 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

Poker

Feelbet Poker

Poker is a popular game all over the world close to becoming a form of sport and enjoying

international tournaments every day.

Various countries claim to be the cradle of the game, giving rise to numerous and often

contradictory legends about its origins.

Sports Poker is a logic-based card game, where players compete against each other in accordance

with the game rules. Poker is clearly distinguishable from typical casino games. Stamping poker as a

game of luck or accident might be justified if not for the fact that the game requires knowledge,

skills and experience and active negotiating interaction between the players rather than being

determined at the moment the cards are dealt. Players trade while sharing a number of cards on the

table (flop, turn, river) and have to make the right choice among a variety of options, whereby the

chips are available in a predetermined number and are provided to players before each round. This

complex mechanism of rules and factors has enabled the creation of a proper format for the poker

tournaments.

How to play the Feelbet Poker

1. How to register

2. How to enter the Poker page and download the poker programme

3. How to get news and notifications about promotions and tournament tables

4. Settings, chat and language choice

5. Wallet and charging

6. How to transfer money from main wallet to poker account

7. How to install the poker programme

8. Choosing a nickname

9. Poker points and account

10. Cash games

11. Cash table

12. Tournaments

13. Sit’n’Go

14. Options

First of all, you need to create a Feelbet account. Enter

www.Feelbet.com

and click on Register.

Then, fill in all the fields and click on Register.

 


 


 

Once your account is created, enter the Poker page and click on Download to download the poker

programme. You may also choose the Play Now option. However, we recommend you download the

programme to enjoy more comfort.

While you are downloading the programme, we advise you take a closer look at our website and

news. Below, you can see all current promos, read the tournament rules and lists, all updated online.

Above, you will see the General, Chat and Language Settings. Use the Chat option to connect to our

specialists and pose your questions.

To enter your wallet, click on Balance on the upper part of the page.

Choose a convenient charging method.

Choose the payment system, you enter the amount you want to load, then click on Deposit.

Now you are ready to install the poker programme on your PC. Open the newly downloaded file and

click on Run.

Follow the instructions and click on Finish once the installation is complete. You can now play the

Feelbet poker. Open the programme and enter your username you had created while registering, your

password and then click on Login.

Once inside the programme, you are required to choose your Poker nickname. The latter will be seen

 


 


 


 


 


 




 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

Backgammon

Brief Terms & Conditions

These Terms and Conditions consist of the following sections that apply to the organizers and

players of backgammon.

These sections are as follows:

Fixed Game

Use of Gaming Software (external software intervention)

Obvious Technical Problems

FIXED GAME

All the mentioned cases are considered examples of a “fixed game”: if a player intentionally

transmits a bet to a friend or other person, or if a player fraudulently uses a credit card that does

not belong to them, or submits other false data during the game in the backgammon room.

We inform you that according to “VivaroBet” Regulation, in the case of a “fixed game” the player’s

account will be blocked, and any further attempt to recover it or to create a new account will be

subject to the current RA legislation. In cases of “fixed game”, “VivaroBet” is eligible to apply the

following sanctions:

1. Immediately block the player’s account.

2. Terminate the player's account on "VivaroBet”.

3. Freeze the funds on the player’s account.

4. Provide respective information to the relevant authorities, which have the right to possess such

information according to the RA Legislation.

5. The winnings will be replenished to the players’ accounts after the approval of the final result.

If the amount was mistakenly transferred to the player’s account, the player is obliged to inform the

organization. Any winnings that are acquired due to an incorrect money transfer shall be deemed

invalid and returned to the organization.

USE OF GAMING SOFTWARE (EXTERNAL SOFTWARE INTERVENTION)

If a player applied external intervention during individual or group games, i.e. used special

applications for playing backgammon, the organization has the right to:

1. Immediately block the player’s account.

2. Terminate the player's account in "Feelbet”.

3. Return the money lost because of a fraud to the aggrieved person according to the procedure

stipulated by the RA Legislation.

4. Require the player to play some games without the use of applications and in the presence of the

Professional Committee.

5. Any fraud, deceit and other similar deed, will be viewed by the organization as a dishonest act

against another player.

Account holders should be aware that the company takes measures to prevent the use of

software, and the players are obliged not to use Extream and other similar software.

OBVIOUS TECHNICAL PROBLEMS

If failures occur because of our website, then bets are recovered by the decision of a Professional

Committee.

If the game was interrupted because of connection interruption or other technical issues on the part

of the player, the organization does not restore the bets.

If an obvious technical omission is taking place in tournaments, i.e. the program does not charge

entrance fees or re-buys sums, and the prize fund keeps growing, the organization denounces and

disavows the tournament.

You can learn the regulatory details of the website in the "Help" section.

Rake description

Playing on our backgammon tables players are going to pay a fee (rake) for playing on our cash

tables.

Right now the rake percentage on our backgammon network is 4%.


About us:

The company

Feelbet is operated by Norden Invest s.r.o Husitska 107/3 130 00 Praha 3 



Contact Us

If you have any questions, comments, or suggestions, please feel free to contact us anytime – we’re here to help you.

LIVE CHAT

Our Live Support service is always happy to help you.

EMAIL

For customer queries, write to us at [email protected]

For other questions or offers, drop us a line at [email protected] and we will make sure the right person receives your email.

Or use [email protected] when sending us your documents.